1 2 aim

Your desk phone,
without the desk!

A fully featured office phone inside your browser. Calls, chat, transfers, voicemail. Nothing to install.

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See it

Multiple cards, one screen

Drag, drop, expand, pop out. Arrange the dashboard the way you work.

Directory and Call Notes Chat and Recent Calls My Contacts and Call Notes Chat full-screen Utilities and analytics User status panel Customise My Space
DID YOU KNOW
Drag & drop your dashboard
Cards can be reordered, resized, expanded or hidden. Make X-Web work the way you do.
What's included

Where most softphones stop. X-Web is just getting started.

Most softphones give you
The basics, and not much else
  • ✓ Keypad & dialler
  • ✓ Make & receive calls
  • ✓ Basic call transfer
  • ✓ Directory
  • ✓ One-to-one chat
X-Web adds

Advanced calling

  • Attended & blind call transfers
  • Three-way conferencing
  • Multiple concurrent calls
  • Hold, mute, in-call DTMF
  • Click-to-dial via Chrome extension
  • Dynamic keypad that adapts as you dial
  • Contact suggestions as you type
  • Favourites & redial
  • Scheduled Do Not Disturb
  • Call forwarding

Team chat & presence

  • Internal one-to-one & group chat
  • Read receipts (sent / delivered / read ticks)
  • Live directory presence (Online, Available, On a calll, Offline)
  • One-click call from directory
  • One-click chat from directory
  • Archived chats

Voicemail & call history

  • Personal & business voicemail boxes
  • New-message indicator
  • Full call history with filters
  • Filter by missed, incoming or outgoing
  • Search call logs by name or number
  • Click any past call to redial
  • Delete entries individually or in bulk

Customisable dashboard

  • My Space card-based layout
  • Toggle cards on or off
  • Drag to reorder
  • Expand any card to full width
  • Popup mode & full-screen mode
  • Auto-switching as you resize
  • Interface zoom 70% to 150%

Productivity tools

  • Call notes & wrap-up tagging
  • Tag calls by Sales, Support, anything
  • Calculator with VAT & margin
  • Notepad that persists between sessions
  • Quick Links to your most-used sites
  • World clock
  • CSV bulk contact import

Sign-in & access

  • Magic-link login by email
  • One-time setup, automatic from then on
  • No passwords to remember
  • Sign in from any computer
  • Login follows your extension, not the device
  • Choose from a selection of ringtones
  • Ring, vibrate or silent modes
Compact mode — X-Web in a popup

A full phone system, in a popup window

Pop X-Web out into a slim 500px window and keep it open beside your other apps. Everything in the full dashboard, just smaller. Here's a tour.

X-Web — Compact mode
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X-Web compact popup showing the dial keypad with current time and Personal voicemail
X-Web compact popup showing the team directory with online status and call and chat buttons
X-Web compact popup showing the Company Chat list with one-to-one and group conversations
X-Web compact popup showing the Sales Team group chat with quick reply suggestions
X-Web compact popup showing the Call Notes form with caller, subject, disposition, notes and email fields
Dial & voicemail at a glance
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