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IP Door Entry Systems for Small Businesses

If you need to control who comes through your front door, or you're tired of running to the entrance to let people in, an IP door phone lets you see, speak to and let in visitors from your phone or computer. Here's what they are, what to think about, and how to get set up.

What Is an IP Door Phone?

An IP door phone, or video door station, is the unit by the entrance that visitors use to call you. It combines a camera, a speaker and microphone, and access control in one weatherproof unit, and it connects over your network rather than old-style door entry wiring. Plustel supplies the Grandstream GDS3720 Series, which comes in three models: the GDS3725, GDS3726 and GDS3727.

Why Businesses Are Choosing IP Door Entry

  • See and speak to visitors first — a 4MP Ultra HD camera with WDR and dual microphones with AI noise reduction give a clear picture and clear two-way audio, day or night.
  • Let people in remotely — unlock doors from the SecureAccess app, the cloud platform or GDS Manager, without anyone walking to the entrance.
  • Several ways to get in — PIN codes, RFID/IC cards, NFC, Bluetooth, QR codes, the SecureAccess app and SIP calls, so staff, residents and visitors can each enter in the way that suits them.
  • Control and a record of who comes and goes — set permissions for different people and review logs when you need to.
  • Built for the outdoors — IP66 weatherproof protection and IK10/IK07 vandal resistance help it keep working in the weather and resist tampering.
  • Extra security features — AI-based motion and behaviour detection, alarm inputs and outputs, and an intelligent fill light can help spot suspicious activity and trigger alerts.

Where They're Used

IP door phones suit offices, multi-tenant and apartment buildings, schools and campuses, healthcare sites, hospitality, retail, industrial sites and gated entrances. Keypad and doorbell models mean the same system can be used across a single door or several sites.

What to Think About Before Choosing

  • How many entrances you need to cover — a single front door is very different from several doors, buildings or sites.
  • Who needs to get in, and how — staff might prefer cards or the app, while visitors ring through and are let in remotely.
  • Where the door is answered — on a desk phone, in the app, or both. IP handsets can be paired with the door station; see our business phone systems page if you're also reviewing your phones.
  • Indoor or outdoor, and how exposed it is — the weatherproof and vandal-resistant ratings above suit exposed entrances.
  • Network and Wi-Fi coverage at the door — Bluetooth 5.0 is on all models and the GDS3727 adds dual-band Wi-Fi 6. A partner can check the site before you commit, and can advise on Wi-Fi access points if coverage is an issue.

Get connected with an accredited Plustel partner to discuss door entry for your business.

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How Plustel Fits In

Plustel supplies the Grandstream GDS3720 Series IP video door stations, but we work entirely through accredited partners rather than selling directly. When you get in touch, you're connected with a partner who can look at your entrances, recommend the right model and arrange the installation and support.

Want to know more about the equipment first? The FAQs below cover the basics. Otherwise, get in touch and we'll connect you with a partner.

IP Door Entry FAQs

What is an IP door phone?

An IP door phone is a door entry unit that connects over your network rather than old-style wiring. Plustel's range, the Grandstream GDS3720 Series, combines a camera, intercom and access control in one weatherproof unit.

How can people open the door?

The GDS3720 Series supports PIN codes, RFID/IC cards, NFC, Bluetooth, QR codes, the SecureAccess app and SIP calls, so you can choose the methods that suit your staff and visitors.

Can I see and speak to visitors before letting them in?

Yes. The units have a 4MP Ultra HD camera and dual microphones with AI noise reduction. You can see and speak with visitors, unlock doors remotely, set permissions and review logs from Grandstream's SecureAccess app, cloud platform or GDS Manager.

Are door phones suitable for outdoor entrances?

Yes. The GDS3720 Series has IP66 weatherproof protection and IK10/IK07 vandal resistance, so it is designed to work reliably outdoors.

Can I buy door phones directly from Plustel?

No. Plustel works entirely through accredited partners, so you will be connected with a partner who can look at your site, recommend the right unit and arrange the installation.